Auto-process
Capability to auto-process update tickets by previous response.
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UtiliSphere has this capability today. You can configure what you would like to do with a new ticket if there was a previous ticket. You can also configure to close all old versions as well.
This is a feature that we have to configure for you. I will have one of our team members reach out to you.
UtiliSphere has this capability today. You can configure what you would like to do with a new ticket if there was a previous ticket. You can also configure to close all old versions as well.
This is a feature that we have to configure for you. I will have one of our team members reach out to you.