Remote Assistance
Irth Remote Assistance provides the ability to easily communicate and share the entire views of an activity with a supervisor or experienced team member to provide remote assistance to the field team. Remote users can augment the activity with AR to visualize the challenge at hand.
Features
- Connect to any UtiliSphere user.
- Remote users visualize the activity in an AR environment, allowing them to provide accurate input on how to resolve the challenge at hand.
High-Level Benefits
- Allows users to share an activity with their Supervisor or experienced team member, thereby reducing and/or eliminating the need to be onsite when assisting an inexperienced member or trouble shooting a difficult problem.
- Allows Supervisors and/or experienced team members to get a full view of the activity at hand.