Remote Assistance

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Irth Remote Assistance provides the ability to easily communicate and share the entire views of an activity with a supervisor or experienced team member to provide remote assistance to the field team.​ Remote users can augment the activity with AR to visualize the challenge at hand.​

Features

  • Connect to any UtiliSphere user.
  • Remote users visualize the activity in an AR environment, allowing them to provide accurate input on how to resolve the challenge at hand.​​

High-Level Benefits

  • Allows users to share an activity with their Supervisor or experienced team member, thereby reducing and/or eliminating the need to be onsite when assisting an inexperienced member or trouble shooting a difficult problem.​
  • Allows Supervisors and/or experienced team members to get a full view of the activity at hand.​