Download All option for attachments

Avatar
  • updated
  • Completed

Add a Download All button for attachments. A lot of the complex tickets have 50+ pictures. It would be a lot easier to download them all at once rather than clicking on each one individually. 

Pinned replies
Avatar
Matthew Abbitt
  • Answer
  • Completed

Irth Solutions has added the ability to download all attachments on a ticket. Follow the below steps:

 

1. Open a Ticket

2. Click on the Paper Clip icon

3. Click on "Download Zipped"

4. Click on "Check All" and "Create Zip"

Avatar
Matthew Abbitt
  • Answer
  • Completed

Irth Solutions has added the ability to download all attachments on a ticket. Follow the below steps:

 

1. Open a Ticket

2. Click on the Paper Clip icon

3. Click on "Download Zipped"

4. Click on "Check All" and "Create Zip"