A POC button.
A PCO button next to the other three at the top of the ticket. At times the POC changes or is not on the ticket. I have to put it in the notes which makes it hard for others to find. The POC would need to follow a new update ticket so we wont have to search thru the history looking for it.
Can you please provide more context as to what POC means?
POC....Point of Contact. :-)