Enhanced Geocode Footprint for Auto Processing

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  • updated
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Irth has made an enhancement to auto processing. Irth has expanded the usage of the “Additional Geocode Footprint” to

be utilized in all of the below rule types:

  • Auto Assignment
  • Auto Folder
  • Auto Response

This means that during auto-processing, if a ticket does not intersect any map layers, the system now automatically

applies the option “Additional Geocode Footprint for Auto-Processing” and runs the auto-process rule again.