Limit the access so a person can only search based on a folder of their own tickets
I have contract locators that have access to the system and I would like to limit their search capability to only see tickets that I have put into their folder.
I have contract locators that have access to the system and I would like to limit their search capability to only see tickets that I have put into their folder.
This would have the added benefit of making it easier for the locators as only tickets relevant to them would show up in their search results.