Have Tickets refresh instead of us having to refresh each time
Replies 3
+1 on this, this has been a big ask from our locators in the first week of rollout. We are instead relying on notifications which causes more text/email traffic versus just having an auto refresh. For us, it'd be ideal to have it on ticket summary with an option of how often (Off, 1 min, 5min, 10min, etc.)
I'd imagine something like this:
We actually already have this capability. This is an option that we turn on for customers because not everyone wants it on. When we turn it on, the below icon displays.
I'll have our team reach out to you to discuss.